Welcome to Neptune! We aren’t your typical insurance company. Everything is done digitally at Neptune. With our state-of-the-art technology, we let the customer swim through the policy process on their own. No need to contact an agent for assistance. If you do want to talk with an agent, we have some available as well. With that in mind, if you have any questions, please contact us anytime for flood insurance support.
Neptune Flood Customer Care Center
Neptune Flood Coverage for Residential, Commercial and RCBAP
Direct Neptune Customers
*If you created a policy with a registered Neptune Agent, please contact them regarding your policy questions or endorsements.
*If the client worked with a registered Neptune Agent, please contact them directly about policy updates and documentation.