8 min read · Jun 16, 2025
If you already have a flood insurance policy or you’re in the process of buying one, this is the kind of question that rarely gets asked until it’s too late. But it should be front and center. Because when a storm hits, and the water starts creeping in, the last thing you want is to discover you’re on the hook for repairs you assumed were covered.
At Neptune Flood, we believe in taking the guesswork out of flood insurance. Our goal is to make sure homeowners, renters, and business owners know exactly what their policy does and doesn’t cover, so they can plan accordingly and avoid those frustrating surprises that tend to come with a hefty price tag.
Let’s take a look at what flood insurance typically excludes, the common misconceptions people have, and how you can protect what your policy leaves out.
There’s often a frustrating disconnect between what people think flood insurance covers and what it actually includes. Here are some of the most common myths and the reality behind them:
∙ Flood insurance will pay for my hotel if I have to evacuate.
Unfortunately, it won’t. Most standard flood insurance policies, including those through the NFIP, don’t cover temporary housing or hotel stays, even if your home is uninhabitable.
∙ My landscaping is covered if my yard floods.
Trees, shrubs, flower beds, and lawn damage are not covered. Even if you spent years designing your outdoor space, flood insurance doesn’t reimburse you for any of it.
∙ Everything in my finished basement is protected.
Only partially. Flood insurance typically covers structural elements and essential equipment like a furnace or water heater but not finished flooring, drywall, or furniture in the basement.
∙ Valuables like cash, jewelry, and collectibles are insured.
Not quite. Items like precious metals, rare artwork, coin collections, and cash are usually excluded. Even if stored safely in a waterproof container, these items fall outside coverage limits.
∙ Detached structures like garages and pool houses are fully insured.
These might be covered only to a limited extent, if at all. The NFIP, for instance, offers minimal coverage for detached garages but often excludes sheds, gazebos, and similar structures.
∙ If my business shuts down from a flood, I’ll be reimbursed.
Business interruption losses aren’t covered under a standard flood insurance policy. That includes lost revenue, employee wages, and temporary relocation expenses for commercial spaces.
∙ If mold grows after a flood, insurance will take care of it.
Only if you act quickly. Mold, mildew, and rot due to delayed cleanup or negligence are typically excluded, even if the initial damage was from a covered flood event.
∙ All water damage is treated the same.
It’s not. Flood insurance only covers damage caused by natural flooding (rising water from the ground up). Water damage from sewer backups, plumbing leaks, or roof leaks isn’t covered unless specific endorsements are added.
In reality, most policies don’t include those things. The issue isn’t the fine print being hidden; it’s that most people don’t think about asking: what does flood insurance not cover?
Unfortunately, this realization often comes after a claim has been denied. It’s a lesson learned the hard way, which is why knowing about flood insurance exclusions before disaster strikes is so important.
Let’s dig into the most common flood insurance exclusions. These vary a bit between the National Flood Insurance Program (NFIP) and private flood insurance providers, but across the board, there are clear areas that standard policies don’t touch.
Here are the flood policy exclusions you need to know:
These are some of the more surprising items not covered under standard flood insurance policies.
For instance, after Hurricane Ida, one homeowner in Louisiana discovered his new $10,000 paver patio and backyard kitchen were not part of his NFIP claim. Not a penny reimbursed.
This is where things get even trickier. Many people assume flood insurance covers all their stuff. But location and category matter. For example, Base Flood Elevation plays a critical role in what contents are covered under a flood insurance policy. If you store your most valuable items below that line, they’re essentially unprotected.
Flood damage doesn’t just harm your home. It disrupts your life. Unfortunately, many of the expenses that come with that disruption aren’t covered.
Flood insurance isn’t designed to pay for issues that stem from neglect or poor maintenance. That means if the damage is even partially your fault, the claim may be denied.
A Florida homeowner waited several weeks before beginning repairs after a flood, hoping for insurance guidance. By then, black mold had taken hold and the claim was denied due to delayed action.
These standard flood insurance policy exclusions highlight why simply having a policy isn’t enough. Knowing what it doesn’t cover is just as important.
The good news? You’re not powerless when it comes to these gaps. There are practical steps you can take to protect the things your standard flood policy leaves out.
Explore Add-Ons and Riders
Some insurers (like Neptune Flood) offer private flood policies with broader coverage options. Depending on your situation, you may be able to:
Upgrade to Private Flood Insurance
Unlike the NFIP, which has fixed limits and rules, private policies offer more flexibility. If your home has significant below-grade finishes or high-value items, private insurance may be a smarter fit.
Neptune Flood Insurance offers customizable plans that address many of the NFIP’s most common exclusions.
Consider Excess Flood Insurance
If your NFIP or base policy has maxed out its coverage (the NFIP caps structure coverage at $250,000 for residential buildings), an Excess Flood Insurance policy can kick in to handle additional damage.
This can be especially critical for:
If your home is valued above $250,000 or if you own valuable contents, Excess Flood Insurance becomes a necessity rather than just being a luxury.
Inventory and Elevate
Being proactive today could save you thousands tomorrow.
Flood insurance is a powerful financial safety net, but it’s not a magic umbrella that covers everything. Knowing what’s not covered is essential if you want to avoid frustration (and serious bills) during a claim.
From basements to business losses to that heirloom watch tucked in your nightstand drawer, there are plenty of flood insurance exclusions you might not expect.
The smartest move? Read the fine print. Know your risk. And make sure your current plan doesn’t leave you exposed. Not sure where to start? Get a Quote Now with Neptune Flood and know that your coverage actually covers you.
Flood insurance typically excludes damage to items in basements (especially finished basements), outdoor property (pools, fences, landscaping), temporary living expenses, business interruption losses, and damage from earth movement or poor maintenance. It also won’t cover high-value items like cash, jewelry, or rare collectibles.
The National Flood Insurance Program (NFIP) does not cover several important areas. These include:
It also caps structure and contents limits at $250,000 and $100,000, respectively.
Standard policies exclude temporary relocation, mold due to delayed cleanup, basement finishes, outdoor elements (like decks and patios), and valuable contents like antiques and electronics stored below BFE. These are the most common standard flood insurance policy exclusions.
Yes, but only up to a certain limit and only if those contents are stored in covered areas. Items in basements or below Base Flood Elevation are usually excluded. Contents coverage also doesn’t include cash, paper documents, or valuables.
Generally, items like furniture, appliances, and electronics stored above the Base Flood Elevation and inside the main structure are covered. Clothes, rugs, and curtains may also be included, depending on your policy.
Flood insurance covers damage directly caused by flooding, that is, water that enters your home from an overflowing body of water, heavy rainfall that accumulates, or similar events that affect at least two properties or two acres. It does not cover water damage from internal leaks, sewer backups (unless directly caused by flooding), or gradual seepage.