What to Do if Your Basement Floods


6 min read ยท Oct 27, 2021

When your basement floods, it can be a significant disaster. Not only will you have to deal with the water, but you could also end up with mold and other structural damage. But do not panic. This blog post discusses what to do if your basement floods and how to minimize the damage.

1. Take Photos and Videos

The first thing you should do if your basement floods is to take photos and videos of the damage. This will be helpful for insurance purposes and will also give you a record of what happened. Make sure to document as much as possible, including any damage to personal belongings.

2. Notify Your Insurance Company

Once you have documented the damage, you will need to contact your insurance company. Neptune Flood will support you during your claims process 24/7/365.

3. Turn On Your Sump Pump

A sump pump can be a lifesaver when it comes to basement flooding because it can help to remove the water quickly and prevent further damage. If you have a sump pump, turn it on as soon as you notice flooding. This will help to remove the water from your basement and prevent further damage. However, if you don’t have a sump pump, now is the time to get one.

4. Remove Any Standing Water

Once the sump pump is running, start removing any standing water from your basement. This can be done with a wet/dry vacuum or by mopping the water. Be sure to wear protective gear, such as gloves and a face mask, when handling the water.

5. Remove Any Wet Items from Your Basement

Your next step is to remove any wet items from your basement to a dry area. This includes carpets, furniture, and anything else soaked by the floodwater. These items will need to be cleaned and dried as soon as possible to prevent mold and mildew from growing.

6. Begin the Cleanup Process

Once you have removed all the wet items from your basement, you can begin the cleanup process. This includes removing any mold or mildew, drying out the area, and repairing any damage that has been done. The sooner you start the cleanup process, the less damage your basement will sustain if you are unable to handle the mess alone. It’s wise to involve a professional clean-up company.

7. Prevent Future Flooding

After your basement has been cleaned and dried, you will need to take steps to prevent future flooding. This may include installing a sump pump, waterproofing the basement, or making other changes to keep water out. By taking these steps now, you can avoid another flood in the future.

8. Check for Mold

Once your basement is dry, check for mold. Mold can grow quickly in damp, dark places and can be dangerous to your health. If you find mold, you will need to remove it and ensure the area is completely dry to prevent it from returning.

9. Repair Any Damage

Once the area is dry and mold-free, you can start repairing any damage. This may include fixing holes in the walls, replacing damaged flooring, or making other repairs. You may need to hire a professional contractor if the damage is too extensive.

10. Replace Your Valuables

If any of your belongings were damaged in the flood, you would need to replace them. This may include clothing, electronics, furniture, or anything else ruined by the water.

11. Relocate

In the worst-case scenario, you may need to relocate if your home is uninhabitable. This may be the case if the damage is too extensive or if there is mold present. Fortunately, Neptune flood insurance may provide reimbursement for accommodations while your home is being repaired, assets replaced, and mold removed from your premises if you purchase temporary living expenses coverage.

12. Get Your Life Back to Normal

Finally, once your home is repaired and you have replaced your belongings, you can get your life back to normal. This may take some time, but it is possible to recover from a flood. Neptune is here to help you every step of the way!

5 Reasons Why You Need to Have Basement Flood Insurance

If you are uncertain whether you should get flood insurance or not, then consider this:

1. Basement Floods Are Costly

Just a few inches of water in your basement can cause significant damage to your home. If you have flood insurance with basements contents coverage, your policy may cover the cost of repairing any damage that has been done. On the other hand, if you don’t have flood insurance with basement contents coverage and your basement floods, you will be responsible for all the repairs yourself.

2. Basement Floods Are Safety Threats

Not only can basement floods cause damage to your home, but they can also pose a safety threat. Floodwater can contain harmful bacteria and contaminants that can make you and your loved ones sick, resulting in endless hospital visits. If you have flood insurance, your policy may cover the cost of professional cleanup and decontamination services to prevent any health risks.

3. Basement Floods Cause Emotional Distress

Dealing with a basement flood can be an emotionally distressing experience. If you have flood insurance with temporary living expenses covarege, your policy will cover the cost of temporary housing and other expenses up to the policy limit while your home is being repaired. This will help to reduce some of the stress that you are feeling.

4. You May Be Required to Have Flood Insurance

If you live in a high-risk flood zone, your mortgage lender will require you to have flood insurance. Flood insurance protects your home and belongings from water damage, so it is vital to have it even if your lender does not require it.

5. Your Home Insurance May Not Cover Your Losses

Finally, it is essential to understand that your home insurance policy likely does not cover basement flood damage. If a flood damages your home, you will not be able to claim with your home insurance company. You will need to have a separate flood insurance policy to be protected from flood damage.

Where to Get the Best Basement Flood Insurance

If you are looking for basement flood insurance, Neptune Flood is the best place to start for the following reasons:

1. We Are the Leading Private Flood Insurance Provider in the U.S.

Since we launched in 2018, Neptune Flood has become the leading private flood insurance provider in the United States. We are proud to offer all types of flood insurance to our customers to protect them from this type of damage.

2. We Offer the Best Coverage

Neptune Flood offers the best coverage for basement floods with our comprehensive policies. Our policies offer high coverage limits and optional coverages like temporary living expenses and basement contents. We understand that basement floods can be costly, so we want to ensure you are protected.

3. We Have Affordable Rates

We understand that basement floods can be a financial burden, so we offer affordable rates on our policies. You can get a quote from us today to see how much you would need to pay for our comprehensive coverage.

4. We Have a Team of Experienced Professionals

If you have a basement flood, our team of experienced professionals will help you every step of the way to process your claim. We also offer 24/7 claims services, so you can rest assured that we will be there when you need us.

5. We Are Dedicated to Customer Service

Neptune Flood is dedicated to providing the best customer service possible. We have all it takes to have you insured and will work with you to ensure you get the coverage you need.

6. We Have a Fast and Easy Claims Process

If you have a basement flood, we will make the claims process as fast and easy as possible. We understand that you are already dealing with a lot of stress, so we will do everything we can to help you get your life back to normal as soon as possible.

7. We Offer a No Obligation Quoting Process

Finally, we offer a quick and no obligation quoting process online so that you can learn more about our basement flood insurance policies. If you prefer to speak with someone, our team is able to answer your questions and help you choose the best policy for your needs.

Contact Us

Dealing with a basement flood can be a stressful experience, but it is vital to understand your options for basement flood insurance. Neptune Flood offers the best coverage and rates for basement floods, so contact us today to learn more about our policies and how we can help you!