Cleaning Up Your Home After a Flood


5 min read · Dec 15, 2022

A flood can be devastating, leaving your home and belongings damaged and in need of repair. If you are unfortunate enough to experience a flood, it is important to take the necessary steps to clean up your home as soon as possible. Doing so can minimize the damage caused by the flood and help get your life back to normal as quickly as possible. This blog post will provide you with key facts you need to know before cleaning your premises after a disaster.

Cleaning Up After a Flood Can Be Expensive

The cost of repairing or replacing damaged items, as well as the cost of hiring professional cleaners to help with the cleanup process, can add up quickly. Unfortunately, you may not have that money at that time. Consequently, it is important to make sure that you are covered by insurance for flooding before starting any cleanup work.

Contact Your Flood Insurance Company

If you have flood insurance, contact your insurer to start filing a claim as soon as possible. They can provide instructions on how to properly document the damage to your home and begin the claims process. If you need a reliable flood insurance company serving the United States, Neptune Flood is ready to provide you with the necessary support.

Determine Safety Precautions

Before starting the clean-up process, it is important to ensure the area is safe from any potential hazards such as electrical wires or gas leaks. Have an electrician come in and inspect for any damaged wiring to avoid the risk of electric shock. If you smell gas or suspect a leak, contact your local authorities to ensure the area is safe before attempting any cleanup work. Do not enter the property or try to clean up if it looks unsafe to enter!

Document the Damages

Before you start to clean up after a flood, you should document the damage to your home. The interior, exterior, and surrounding areas should all be documented. Take pictures and videos of all flooded areas. Note any items damaged or destroyed due to the flood, such as furniture, appliances, electronics, etc. Accurate documentation can help you have the necessary evidence when filing a claim or requesting assistance from government agencies.

Remove Standing Water

Be sure to remove all standing water from your home to prevent mold growth and further damage. Use a heavy-duty pump or wet/dry vacuum to remove any standing water. Thoroughly dry out any areas that are still damp by using fans and dehumidifiers. Drying out the area as quickly as possible is important to prevent mold and mildew from developing and causing more damage.

Involve a Professional Cleaning Company

If necessary, contact a professional cleaning company to help clean up. Professional cleaners can quickly and efficiently remove standing water from your home and help with any necessary repairs. Be sure to look fora reputable, reliable company with experience in dealing with flood damage.

Remove Flooded and Contaminated Items

Once you have documented the damage, it is time to remove items affected by the flood. Any items that have been submerged in water should be removed immediately so they do not cause further damage or spread contaminants throughout the house. This includes furniture, carpets, insulation, drywall, and other materials that may have been damaged during the flood. Safely discard any food items that have been contaminated by floodwaters as well.

Clean and Sanitize Surfaces

After you have removed the standing water and discarded contaminated items, it is important to clean and sanitize all surfaces of your home. Use bleach and water to disinfect non-porous surfaces such as sinks, countertops, and floors. it is important to use a disinfectant to kill any bacteria or viruses contained within the water as there may have been sewage or other contaminates in the floodwater.

Your Claim Will Be Processed

Cleaning up your home is a necessary step in the claims process. Once a claims adjuster visits your property, they will assess the damage and work to provide an accurate claim for the damage. With Neptune flood insurance, your dedicated adjuster will help answer any questions related to the claims process and advise on how best to move forward. We understand how overwhelming this experience, and the claims team will work to ensure you receive the best assistance possible. Remember – many other people may able be dealing with a claim in your area if there is a major storm. Adjusters work as fast as they can to visit the damaged properties to process your claim.

Why Choose Neptune to Assist with Your Flood

You may wonder why you should choose Neptune when considering flood insurance coverages. Here are five reasons why Neptune Flood may be what you need:

1. Obtain Professional Assistance

No matter what type of flood damage you have encountered, our team is here to provide professional advice and help guide you through the claims process. We understand the complexities of filing an insurance claim and are here to ensure your experience is as stress-free as possible.

2. Receive Comprehensive Coverage

At Neptune Flood, we offer comprehensive coverage for flood damage, including dwelling and contents coverage. We understand the financial burden associated with disasters like flooding, which is why our policies are designed to provide maximum protection for your home or business.

3. Transparent Claims Assessment

Neptune uses a third-party flood claims expert to handle the claims process. This keeps the process objective and transparent while providing you with top-tier service.

4. Easy Claim Filing

You can file a claim 24/7 through our website or by phone, letting you submit your information any time of day. Our claims team will make sure your adjuster is assigned and scheduled to visit your property to complete the necessary assessment. 

5. Efficient Claim Processing

Our team is dedicated to getting your claim as quickly as possible so you can begin rebuilding after flooding. We handle your claim with the utmost urgency to ensure that you receive compensation for your damages as soon as possible. Keep in mind – if a major storm causes flooding to a large number of properties in your area, there may be a slight delay as the adjusters make their way through their assignments.


Flooding can be a devastating experience for any individual or business. It is important to take the necessary steps to clean up your home after such an event. Cleaning and sanitizing all surfaces, as well as disposing of any contaminated items, are key components in ensuring that your home is safe and healthy again. Additionally, filing an insurance claim with Neptune can help to provide you with the financial assistance necessary in order to rebuild and recover. Contact Neptune Flood today to learn more about our flood insurance!